Reference

Terms That Govern Your h31bd Account

These terms set out the rules for using h31bd — covering account creation, wallet transactions via bKash, Nagad and Rocket, and what we expect from you and what you can expect from us.

Account eligibility conditionsbKash, Nagad, Rocket wallet rulesWithdrawal and verification stepsContent and fair-use limitsJurisdiction and applicable law
h31bd Terms That Govern Your h31bd Account
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear — whether that is a wallet rule around Nagad transfers, a withdrawal verification step, or an account eligibility question — our support team can walk you through it before you take action. Contact us through any of the channels below.

Team online

Live Chat

Open the chat window from your account dashboard for direct help with any terms query, including wallet conditions for bKash and Nagad.

Email Support

Send your question to our support address for a written response — useful when you need a clear record of clarification on account or payment terms.

Help Centre

Our help section covers common terms questions around Rocket transfers, withdrawal holds, and account verification in one searchable place.

HOW WE OPERATE

How h31bd Applies These Terms

We enforce these terms consistently — not selectively. Account security, wallet handling, and access decisions all follow the same documented rules. If something changes, we publish the update in your account notification area before it takes effect.

Account Security

Your account is protected by password and OTP verification. We never share your login credentials or wallet details — bKash, Nagad or Rocket — with third parties.

Wallet Verification

When you link a bKash or Nagad number, we verify it matches your registered identity. Mismatches pause withdrawals until the account holder confirms ownership.

Data Retention

We keep transaction records and account data for as long as required by our operating obligations. You can request a summary of your data through support at any time.

Terms Updates

Any revision to these terms is flagged by an in-account notice. The revision date appears at the top of the updated document so you always know which version applies.

Common Questions About These Terms

These are the questions we hear most often about how h31bd's terms work in practice — covering your account rights, wallet rules, and what to do when something is unclear.

Eligibility and access depend on your local law and the region you are in. We recommend confirming that using h31bd is permitted under the regulations that apply to you before opening an account.

No. Your account wallet must be funded from a bKash, Nagad or Rocket number registered in your own name. Third-party wallet transactions are blocked and may result in account suspension.

We post a notice inside your account before any update takes effect. Continuing to use the platform after that notice counts as acceptance of the revised terms.

Contact our support team via live chat or email with your account details. We will send a summary of your transaction and data records within a reasonable period.

Raise it with us through live chat or email support, citing the specific clause you believe applies. We review each case against the documented terms and respond in writing.

Transaction records, including Rocket deposits and withdrawals, are retained for as long as our operating obligations require — even after account closure. You may request access to your records at any time.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.